Fri. Jun 14th, 2024
Router support

Like most Netgear extender users, if you are also struggling with the Netgear extender not connecting to internet issue, then this post can help you.

From basic to advanced, here we have listed various troubleshooting tips to help you fix Netgear extender issues.

How to Identify Netgear Extender Not Connecting to Internet Issue?

Without further ado, go through the steps below:

  • Check if your cable connections are finger tight. Might be the Ethernet you used to connect the WiFi devices has been chewed up by a squirrel or rat or get loosen due to other reasons.

  • Make sure your computer, router, modem, and extender are getting adequate power supply.

  • Check the power light on your extender that whether it is solid green or not. If not, your extender is not getting enough power or is not properly connected.

  • In the context of hardware, make sure all your devices are in working status.

  • Sometimes, an incorrect Netgear router setup via can also trigger the extender not connecting to the WiFi issue.

  • Other than this, make sure your Netgear extender is running the latest firmware version. If not, update the latest firmware version by heading towards the official site of Netgear.

Are you done with the following steps? We hope you are! Now check if the issue has been resolved or not.

For checking the internet connectivity you can run a ping test on your device. If the issue has been resolved, you will be able to enjoy surfing the web.

Otherwise, fix your Netgear extender not connecting to WiFi issue using advanced troubleshooting tips.

Quick Fixes for Netgear Extender Not Connecting to Internet

Still trying hard to access the internet using your Netgear extender? Worry not! Follow the steps below:

Reboot your WiFi devices: if the power LED on your extender is not lit, then you are advised to turn off both your extender and router. Wait for a while, and restart them again.

Power cycle your devices: if the power LED on your extender is lit, but the router connection light is not blinking, then power cycle both your router and extender by plugging them out for some time and then re-plugging them to a working power outlet.

Reset your device: for Netgear extender still without internet-connectivity issue, you are advised to reset your extender.

You can perform reset using two methods: Soft reset and Hard reset.

Steps to Soft Reset Your Network

  • Press the power button on your extender and restart it.

  • Login to your extender via and navigate to Advanced option.

  • On this page, you can find the Reset button.

  • Click the button to reset your device.

Note: Keep in mind that resetting the device to default settings will wipe out the settings you made on your device.

Steps to Hard Reset Your WiFi Device

  • Locate the Reset button on your extender and press it.

  • To press the button, you need to get access to a pin-like device.

  • The extender will restart.

Have patience, allow the extender to reboot completely.

Important: Repeat the same process for your router as well. Perhaps it is the main culprit behind the internet connectivity issue.

Still facing the same issue? If your answer is in yes, then you must re-configure your device using the proper setup process. For info regarding complete setup steps, you must get in touch with a tech support executive as again doing the set up from your own can skip some important steps.

We hope that this troubleshooting guide will help you stay connected with the internet in a hassle-free manner. Share your thoughts regarding the post in the comments section. We’re waiting!

By jyoti

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